• In stock orders ship within 24 hours.
• Orders placed after 4 pm CST will be processed the following business day.
• Orders placed during weekends or holidays will be processed the following business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 4-5 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 7-8 business days. A few of the parts ordered from the manufacturer may take up to 9-10 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 3-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.
• Consumer will be responsible for the freight cost on any goods returned.
• DUE TO THE CANADA POST LABOR DISRUPTION, SHIPMENTS MAY BE DELAYED.
• Please note: Some items such as instrument clusters, HMI modules, HDMI modules, On Star modules, communications modules, keys, etc. all have ordering controls on them and cannot be ordered via the internet. As well, all of these items and others need to be programmed by a GM dealer.
  Please email us with any questions.

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 25% restocking fee charged against all returned parts. There will be a 40% restocking fee if part ordered without vehicle identification number.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts and safety related parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return requests need to be within 30 days of receipt.
• Consumer will be responsible for the freight cost on any goods returned.
• Please note: Some items such as instrument clusters, HMI modules, HDMI modules, On Star modules, communications modules, keys, etc. all have ordering controls on them and cannot be ordered via the internet. As well, all of these items and others need to be programmed by a GM dealer.
  Please email us with any questions.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 25% will apply.